Customer service & Contact

 

Unclear or need help? Contact us.

 

 

 

 

Company data and Opening hours

Visits and pick-ups are possible by appointment

CALLING HOURS

Monday: NOT POSSIBLE
Tuesday: 10:00 - 14:00 (Call)
Wednesday: 10:00 - 14:00 (Call)
Thursday: 10:00 - 14:00 (Call)
Friday: 10:00 - 14:00 (Call)
Saturday: NOT POSSIBLE
Sunday: CLOSED

 

OEM Line® is official brand of Dejavu Cars

Dejavu Cars B.V.
Phone: +3185 060 48 16
WhatsApp Support: +316 81 00 48 16 (not for calling)
E-mail: [email protected]

VAT No: NL867468233B01
CoC No: 96098171

 

Address:
Het Woud 18
3232LN Brielle (NL)

 

1 Frequently Asked Questions (FAQ)
1.1 14-day return & money-back guarantee

You have 14 days to return your order. And if you’re a little late? No worries: we’re happy to help and find a solution (terms apply). For more information, please have a look at this page.

1.2 What is the delivery time if the product is in stock?

If the product is in stock, you will immediately see how many items are available and the estimated delivery time. The estimated delivery time is usually 1–5 business days. Please note that the exact delivery depends on the shipping carrier and may sometimes vary slightly. For freight shipments (large parts such as bumpers and side skirts), delivery may sometimes take a little longer than expected. For more information, please have a look at this page.

1.3 Will this fit my car?

Not sure if it will fit your car? Just send us a photo of your car and we’ll gladly check it for you.

1.4 Can I install it myself?

Installing car parts requires experience and the right tools. Professional installation by an experienced mechanic/company (specialized in tuning parts) is recommended. We can also install it for you in our workshop. Dejavu Cars is not responsible for any damage or consequences caused by incorrect installation.

1.5 How is my order packaged?

We carefully inspect each product and pack it securely using proper packaging materials such as bubble wrap, corner protectors and filling material. We use sturdy boxes to help prevent damage during shipping.

1.6 How quickly do you respond to messages?

We usually respond within 24–48 hours on business days. During busy periods, it may take a little longer.